June 16, 2009
Our study is separated into four phases to precisely measure the interactions of the traditional kiosk display system and compare the results to the interactions on a contextual kiosk system. Phase One was designed to establish a baseline for the interactions with the traditional display. Phase Two determined the effects of moving the display in location with a higher amount of traffic. Phase Three studied the interactions with a contextual display with search and compared the quantitative data with the previous phases. Phase four is exit interviews to gather qualitative data on the contextual kiosk display.
Our results show that contextual data is welcomed by patrons of the display. However, there are many concerns surrounding the validity, generalization, and subjectivity of the information. Many felt uncomfortable using the context due to their unfamiliarity with the system. Even with concerns, patrons used context more when it was available and interviewees rated a contextual display higher than a display with traditional facilities information.
[News: Local] Posted by djp3 at 12:42 PM | Comments (0)

